Boredom occurs when you fail to make the other person interesting
Warren Bennis
For over twenty years I’ve had the
privilege of helping people find their voice––helping people learn to
communicate in smart, healthy ways. I’ve
coached hundreds of men and women from their teens through to their
seventies. I’ve worked with people
involved in multitudinous works, across the globe. I haven’t seen it all, but I have seen a lot.
While I know that I’ve had an
impact on many people’s personal and professional lives, I also know that I’ve
not been able to help everyone who has sought me out. In fact, there are probably just as many
people I haven’t been able to help, as there are whom I have been able to help.
Part of the reason is that I simply
can’t be all things to all people. Not
every teacher or doctor or lawyer is the right fit for every potential
client. And so I’ve had to learn my
limitations and over time, I’ve learned to be more intuitive, more honest, and
more strategic in accepting clients.
Acknowledging all this, though,
during the past eighteen months I’ve especially grappled with the question: why are some people able to acquire a large
repertoire of communication and interpersonal skills and others seem not able
to expand their skill set?
I wrestle with this question in
part out of curiosity, in part out of pride (why can’t I “fix” everyone) and in
part, large part, because I’m genuinely baffled. What is the difference between people who are
successful in relationships and people who are at best stilted and at worst
alienating in their relationships?
Well, I think I’ve come to an
answer and what I now believe is that the difference rests with whether a
person is interested in and likes people or is disinterested and insulated
emotionally and intellectually from people.
I’m amazed at how many people I
encounter who just seem to be not curious about people. They’re not interested in other people’s
stories, in what makes them tick, or in how they share similar fates. Recently, I had a client who is a
psychologist and who came to me because she doesn’t like talking with
people! She’ll give them her attention
and skill for the fifty minutes she’s being paid and then she wants them gone.
I now realize that if you don’t
like people you’re not going to know how to learn to communicate in ways that
are smart, strategic, and healthy. Skill
is only rooted in interest.
Of course, the next question is: is it possible to teach someone how to be
interested in people? Hmm. I’ll
have to get back to you on that. . .
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