Sunday, April 16, 2017

Being Confident Enough To Be Joyful


photo: ryan wong

 
It is not our abilities that show what we truly are.
It is our choices.
Dumbledore


On a recent episode of “Live With Kelly!” (yes, I feel embarrassed writing those words} Jake Gyllenhal shared that being part of the Broadway revival of Stephen Sondheim’s “Sunday In the Park With George,” has been a pure joy for him.

Joy.
That’s a strong word.
It’s a word I don’t use often – or lightly.
Jake, though, got me thinking – what gives me joy?

Actually, I’ve been thinking about “joy” ever since I had my friends Eric and Betsy over for dinner. I hadn’t seen them in way too long and our conversation roamed all over the place. At one point, Eric shared how much joy he experiences with his work helping to preserve Yapese navigational traditions (hey, we met on an island in the South Pacific!). He then asked Betsy what gives her joy. I thought it was an odd question given how long they’ve been married. Then I realized how touching it was – he didn’t want to presume he knew her answer. She said hanging out with the grandkids gave her joy. Then he asked, “What gives you joy, JP?”  Not – “What makes you happy, JP?” He wanted to know what gives me joy.

I’m not sure why I felt uncomfortable. Perhaps, because joy is something deeper and more intimate than mere happiness and I didn’t want to give him a cheap answer.  Or maybe it’s because I don’t give joy much thought and I didn’t have a ready answer.

I considered for a bit and then told him that witnessing a coaching client have a break through gives me joy. It is why I do what I do – BUT I seldom think of what I do in terms of “joy.” I’m constantly pushing myself, seldom slowing down to experience anything near joy.

But now along come Jake and Eric each energetically and gratefully talking about  joy.

They challenge me – is there a connection between joy and confidence?

My godson Finn is a sophomore in high school and is beginning to focus on college. Applying for college has become a process of presenting yourself through essays and interviews. While the GPA and the test scores are critical, a college is equally interested in knowing what makes a student light up – what gives them joy.

Over the years Finn’s father has guided him with iron-clad focus. He’s never taken time to learn what Finn would like to do – he’s only told him what he wants him to do.  Finn has not been permitted to explore what gives him joy and I can already see how this is going to hamper his applications.

But I don’t think Finn is unique in this challenge. When is the last time you had a conversation with a friend or partner about joy? When is the last time you talked with a colleague or boss about what gives you joy in your work?!

Joy is a rare topic for conversation.

I’ve periodically taught at various colleges and as I reflect on those experiences I realize that teaching gives me joy. College, in its essence, is a time to discover where your deep joy intersects with the world’s deep needs. I’ve found joy in helping students make that discovery.

And yet, there’s a part of me that doesn’t trust “joy.” And I know I’m not alone in feeling this way.

I think about my clients who are in the process of changing jobs or careers. Fear and anxiety nip at their heels. They crave deeper satisfaction but no one tells me that they’re looking for JOY. Few look at the intersection of joy and need.

THE question I wrestle with is this – can you be confident if you have no joy in your life? 

My hunch is that wherever there is joy, there is confidence.  A joyful person is a confident person (though a confident person will not be joyful in situations where the stakes are such that joy is not summoned).

Last Fall I participated in a five-day coaching leadership program led by NY Times bestselling author Peter Bregman. Peter introduced us to his protocol for executive coaching. At one point during a session, Peter shared the story of a client’s smashing break through. He was animated and then, mid-sentence, he exclaimed, “Man I fxxking love what coaching can do!” We all laughed, recognizing that we were in the presence of a man who radiated joy.

One of the program’s fellow participants, Deb, an executive coach, led us in a dance exercise. At first some of us felt self-consciously awkward, but this was part of a program she’s developed to help people align body and mind. Deb, too, felt self-conscious as she introduced the exercise – something not commonly associated with a Harvard trained professional! However, as she led us no one could resist her exuberance. Again, we were in the presence of joy.

Earlier this year my friend Anthony appeared in an off-Broadway play. A professionally trained actor, he makes his living now in the corporate world, finding various ways to nourish his passion outside “work.” I’ve seen him in many productions and as with each one, here again he emanated joy.

Each of these people was ALIVE in the doing. You could say that they each “did” joy.

There are over 87,000 titles on Amazon devoted to “joy,” which means we all want it. So why don’t we see more people embody joy? Maybe it’s because it seems safer to be a “killjoy” – to be that person who is complaining, inflexible, myopic, narcissistic, stingy or nitpicking.

I’ve struggled writing this post I’ve wanted to start over with a safer, more authoritative topic.

And maybe therein is the insight to why we don’t talk about joy – it takes confidence to be joyful. It takes a willingness to be vulnerable.

So what about you? What gives you joy?



Avoiding The Trap Of "Catastrophic Thinking"

photo: jeremy bishop



“I pursue nowness. That’s what I do.”

Wang Deshun,
80 year old fashion runway model

I had set my phone alarm for 7:30 AM. I woke up at 8:00 AM confused – how could I have slept through the alarm? Hmm – my phone was dead. Dead as in it wouldn’t turn on even when I plugged it to a charger. I had an immediate sense of dread – yeah, not everything is backed-up. How could I be so stupid? Easy question to answer, but. . .

I had meetings to get to and no time until later in the afternoon to pop into a Sprint or Apple store. I was both annoyed and creeped out by the arbitrariness of my phone being dead. It was so random – the phone had been fine when I went to bed.

Much of daily life is a routine. And that routine is made up of so many small things we don’t think about, but count on – like a cell phone working. Remove any one of those small things in our routine and we can be thrown off balance.

Part of what it means to be confident is not being sidetracked when something breaks our routine. Being confident means regaining balance quickly and not losing sight of the big stuff.

Now, you need to know that I’m jotting these notes down at a Starbucks. I’m early for a meeting and since I’m without my phone I have nothing to do except jot ideas down on napkins!

I’m not a happy camper.
I find myself forced to look, observe and entertain myself with my thoughts – MY thoughts. My thoughts, though, are driving me crazy:
“What if they can’t fix my phone?”
“They won’t be able to fix my phone.”
“I’ll have to get a new phone – and that will cost money.”
“I’ll lose all my photos because I never back up regularly.”
“Wait! What about my contacts?”
“Ugh! I’m such a loser!”

Ah, the Curse of Catastrophic Thinking!
What I have to remind myself is that confident people refuse to succumb to wasting time on the disastrous, “what if’s.”

No one likes disruption from routine. A confident person, though, navigates it with equanimity because they know they will find a way to handle “it” – whatever “it” may be.

The night before I was watching a movie set in the late 1980’s.  There were no cell phones. The only way to communicate when out in public was by finding a phone booth. I remember phone booths quite well but looking at the movie’s characters frantically searching for a phone booth reminded me just how isolated we were back then.

And so am I in this moment at Starbucks.

I can’t check email. I can’t call anyone. In fact, I am the only customer in Starbucks not looking at a cell phone!
All I can do is mindfully prepare for my meeting with my client Niall.

I’m reminded that a confident person is grounded in self and connected to people and the world beyond any technology.

In a recent interview, Lin-Manuel Miranda, creator of the smash hit musical “Hamilton,” observed:
“I think a lot about trying to meet the moment as honestly as possible, because I don’t pretend to have any answers. In fact, I have infinitely more questions than answers. That’s all I control: I can control how I meet the world.”

Postscript:
A few days after jotting down the above thoughts, I ran into Danielle, the daughter of a friend of mine. Danielle’s youngest child, Declan, is nine months old. About three months ago Danielle noticed he wasn’t using his left hand and was overcompensating with his right hand. She took him to the pediatrician and so began the most hellish 24 hours of her life.

Making a long story way shorter, within the span of 24 hours, Danielle and her husband Ryan were told that Declan might have a brain tumor, then were told he might have cerebral palsy until finally they were informed Declan had had a stroke while in the womb. His left-side motor skills were impacted.

While the prognosis is good for the long haul, for Danielle and Ryan it has been an indescribable rollercoaster of emotions. And yet Danielle told me that she and Ryan are stronger now than at any point in their relationship. They know they and Declan will survive – and thrive.

They refuse to obsess over the “what if’s” and instead imagine the “what can be’s.”

Like all confident people, their attention is focused on how they can meet the world – in the “now” - with determination, stick-to-it-ness and inventiveness.

What about you? Are you living in the NOW?

 

Sunday, March 26, 2017

2016 Constant Contact "All Star Award" Winner!




I’m honored – and proud – to announce that The Business Of Confidence newsletter has been named a 2016 All Star Award winner by Constant Contact, part of the Endurance International Group, Inc.

The annual award recognizes the most successful 10 percent of Constant Contact’s customer base, based on their significant achievements using email marketing to engage with their clients.

If you enjoy reading what I post here on my blog then you’ll enjoy my monthly newsletter and I invite you to sign up ~  jp@thebusinessofconfidence.com

Thank You to those who already subscribe to my newsletter – I look forward to connecting with you each month. . .and any day in between!

Cheers!
~JP

Friday, March 17, 2017

The #1 Way To Become Confident

photo: freddy castro


Last month I was in in San Francisco to catch the performance of my friend Anthony in the riotously funny play “Speakeasy.” I was early and so popped into one of Little Italy’s many cafes. I was jotting down ideas – for this newsletter actually – when a man walked in and went over to the owner. Because I was sitting close by I could overhear their remarkable exchange. The man said, “I’ve not been back here in seven years but seven years ago I needed a cup of coffee. I was eleven cents short. You told me not to worry and you gave me the coffee. I never properly thanked you but I’ve never forgotten you.” WHOA! This guy stunned (and I think confused) the owner. He certainly blew me away.

A week later I received a surprise via LinkedIn. I had a message from Emanuela, a UCLA Extension student from nine years ago. She thanked me for helping her learn how to set boundaries and be more confident in expressing her needs and viewpoints. The class helped her change the way she does business and she wanted me to know that she hasn’t forgotten me. Once again I was blown away!

Emanuela and café guy reminded me that a confident person knows, remembers and acknowledges those who help them.  There can be no confidence without gratitude.

Consider this:
Denise is hurt because Marie hasn’t thanked her for all the strategic help she’s given her at work. Denise feels taken advantage of. Marie happens to be a client of mine and she is struggling with what she wants to do with her career. At the core of that struggle are her flimsy and wavering feelings of self-confidence.  

Marie wants to move into an executive position because she wants to feel valued and relevant. However, she’s unable to recognize and so is unable to give thanks for the gifts and talents she’s developed over an impressive career. Her personal lack of gratitude is crippling her confidence – and preventing her from being a gracious colleague.

Here’s the great truth – confident people know how to value others. They know how to show appreciation

In addition, they are willing to do the challenging work of shining a private light of recognition on their own particular talents and gifts. Confident people are willing to answer the question, “What are my strengths?” Not just skills but the strengths that undergird those skills. Gratitude lets them own their powers and from the gratitude comes the confidence to put those powers to good use.

One final illustration (for why I am fixated this month on gratitude):

Last Saturday I officiated a wedding where Nick, the groom, had big tears streaming down his face as he offered his personal vows to Teresa, his bride. I seldom see a man cry in public this way and, of course, the cliché is that a crying man is a weak man. But that wasn’t so with Nick. There was strength to his tears because they flowed with gratitude for the love of this woman. I have no doubt that Nick’s gratitude let him offer his vows from a place of confidence, loving what he knows of Teresa and trusting what he does not yet know.

A mindful “thank you” is the glue of all relationships – with self and others. Gratitude is one of the hallmarks of a confident person.

You know you are in the presence of confidence when you hear an emphatic, clear-eyed, strong-voiced “thank you!”

So the question I leave you with is – who can you thank you this day? This week? This month?