Last week I had an email from
Michelle (name + details changed), a
potential client who wants to learn how to speak-up in meetings and
conversations. Here’s some of what she
wrote:
“I’ve
been trying to work on “finding my voice.” Often, I don’t express my own
opinion or defend my point or I simply don’t insert myself in the conversation
enough, preferring to take a back seat and let other people enjoy the
spotlight.
As
convenient as this can be, in that I don’t have to put myself at risk of
arguing with others, spending time and energy elaborating a certain point or
defending my position, I realize it’s also a source of dissatisfaction and
confusion. . .I feel better once I’ve made myself heard, but it’s still a
“work-in-progress” because I tend to slip towards old patterns of passively
letting other people expose themselves to the “public eye” while I remain
passive and silent.”
Michelle is like many of my clients
who hold back in conversations and end up frustrating themselves and
others. Why are people hesitant or
afraid to enter into the fray of a conversation? For some it’s a habit that developed in
childhood. Some are perfectionists
obsessed with speaking perfectly formed and correct thoughts. For others, they’re afraid that if they say
the ‘wrong” thing people will judge them stupid and withhold approval. For still others, they’re more comfortable
formulating their thoughts in their heads before sharing them. The problem with this approach is that by the
time they’ve processed what they want to say, the conversation has moved on!
By holding back, you’re denying
others the benefit of your perspective.
Even if your perspective is askew, it can move the conversation along in
a productive way. In addition, you’re
confusing people because they don’t know if you’re uninterested or if you’re simply
uninteresting! Most disturbing, your
silence gives others power over you. You
let them determine what you’re thinking and feeling.
What to do? First, understand why you’re quiet. What are you telling yourself that is keeping
you quiet? And really, what is the
worst-case scenario? Commit to making one-to-three
comments during a conversation. Use
phrases like, “let me jump in here”
or “just to backtrack on what was said
earlier” to help you ease into the conversation. Don’t dismiss your ideas by beginning with, “this is probably going to sound stupid”
– just say it!
What’s the point of being with
people if you’re not going to contribute to the overall tone of the
gathering? You don’t have to
dominate. You don’t have to be the
expert. You can enjoy “listening” and
still contribute.
Remember – wallflowers are for the
bedroom – not the meeting table!
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